Voice

Finding your voice at work

Some of us aren’t built to make speeches, strike up conversations with strangers or generally draw attention to ourselves, but that doesn’t mean you can’t speak up when you need to at work. Continue reading…

client guide

Be mindful of moving the goalposts

Having collective or set goals in a workplace is a constructive way to drive employees, identify progress and generally boost business. After all, many people work their best when there is an impending deadline or an objective to be reached, but if company culture is too focussed on metrics and not emphatic enough on quality output, it can ultimately have a toxic effect on the team and will prove to be a real detriment to business. Continue reading…

PA

Now it’s interpersonal…

A PA has to have a lot of strings to their bow – competent written skills, time management, data management, multitasking, budgeting – but in order for these attributes to truly benefit a company there has to be a key quality to tie it all together: Continue reading…

Annual Leave

Pippa’s advice on Annual Leave

Annual leave AKA holiday. Referring to one’s holiday as annual leave is a relatively new ‘thang’. I’ve noticed it more and more recently. Emails come back saying ‘I am currently away on annual leave.’ I suppose it sounds quite officious. It screams ‘this is time off I am absolutely entitled to so don’t bother me please, I need a break’ and is less likely to conjure up images of someone mainlining Pina-coladas and getting a tan. Continue reading…

Marketing

Modernising Marketing Tactics

The most interesting (yet most difficult) aspect of marketing is that it’s constantly changing. There’s always technological advances, innovative ways to engage with customers and new trends to discover, yet so many marketers stick to the same old tactics time and time again. Never forget the famous adage: the definition of insanity is repeating the same action and expecting different results. Continue reading…

Presenter

Pippa’s advice on How to Present Yourself Confidently

Some months ago now, my boss was asked to give a speech to two hundred of his ‘not at all close’ fellow industry professionals, on a subject he’s completely adept in. Continue reading…

Interview

5 phrases not to say in an interview

The purpose of an interview is to put a face to a CV – you’ll be asked to elaborate on your listed skills and experiences of course, but it’s predominately an opportunity for your prospective employers to get to know you and for you to get to know them. Continue reading…

bank holidays

Your quick guide to: Bank Holidays

Statutory rights

As an employer, offering time off for a bank holiday is not compulsory. Evidently, in some businesses or industries, not offering time off for a bank holiday would be unfair and problematic. But any right to time off, including bank holidays, needs to clarified in a contract of employment. Continue reading…