Voice

Finding your voice at work

Some of us aren’t built to make speeches, strike up conversations with strangers or generally draw attention to ourselves, but that doesn’t mean you can’t speak up when you need to at work. Continue reading…

client guide

Be mindful of moving the goalposts

Having collective or set goals in a workplace is a constructive way to drive employees, identify progress and generally boost business. After all, many people work their best when there is an impending deadline or an objective to be reached, but if company culture is too focussed on metrics and not emphatic enough on quality output, it can ultimately have a toxic effect on the team and will prove to be a real detriment to business. Continue reading…

PA

Now it’s interpersonal…

A PA has to have a lot of strings to their bow – competent written skills, time management, data management, multitasking, budgeting – but in order for these attributes to truly benefit a company there has to be a key quality to tie it all together: Continue reading…

Annual Leave

Pippa’s advice on Annual Leave

Annual leave AKA holiday. Referring to one’s holiday as annual leave is a relatively new ‘thang’. I’ve noticed it more and more recently. Emails come back saying ‘I am currently away on annual leave.’ I suppose it sounds quite officious. It screams ‘this is time off I am absolutely entitled to so don’t bother me please, I need a break’ and is less likely to conjure up images of someone mainlining Pina-coladas and getting a tan. Continue reading…

Marketing

Modernising Marketing Tactics

The most interesting (yet most difficult) aspect of marketing is that it’s constantly changing. There’s always technological advances, innovative ways to engage with customers and new trends to discover, yet so many marketers stick to the same old tactics time and time again. Never forget the famous adage: the definition of insanity is repeating the same action and expecting different results. Continue reading…

Presenter

Pippa’s advice on How to Present Yourself Confidently

Some months ago now, my boss was asked to give a speech to two hundred of his ‘not at all close’ fellow industry professionals, on a subject he’s completely adept in. Continue reading…

boss

Getting in sync with your boss

When we’re children we think our parents are superheroes; they’re brave, know absolutely everything about everything and are completely in control. However, the older we get the more it becomes apparent that our parents are actually just plain old, regular human beings. They make mistakes, get scared and are wrong about a lot of stuff. Some of us find this realisation comforting, others are disappointed by it, but ultimately nothing can detract from the fact that mum and dad are just mortal earthlings. Continue reading…

multiple managers

Pippa’s advice on How to Cope with Multiple Managers

Hello fellow worker bees. How are we all? Working and playing hard I hope? Trying to ignore the fact that the government seem to be in utter disarray? Personally, if I never hear the word Brexit ever again it will be too soon. Continue reading…

corporate events

Pippa’s Guide to Finding the Right Venue for Corporate Events

It’s interesting being a PA for many reasons. One of the main ones is that it involves being many things to many people. Whenever I start a new job I feel like a psychologist as I work out how best to adapt to the different personality I am now working for. At times during my career, I’ve also felt like a therapist. I had one boss in particular who liked to really ‘share’ and came to see me as a confidante for all areas of her life. Over the years I’ve also been nursemaid, sales woman, accountant, marketer and general dogsbody, all under the umbrella of the word ‘assistant.’ Continue reading…

award

Pippa’s advice on How to Achieve Better Recognition in the Workplace

At school I used to quite look forward to receiving my end of term report. Or at least I did until I was in year nine at which point there was a phase during which I dreaded it. This phase coincided with being best friends with Cassie Robinson and also being at my most hormonal. Not a great mixture. I remember trying to ‘infiltrate’ our faintly alarmed postman one morning, hoping I could get to my report before my parents did. Mum was onto me though. She was deeply suspicious of my early morning appearance so was essentially spying on me from her bedroom window. And so it was that I had to suffer her ‘I’m very disappointed face’ when she discovered that Cassie and I had been, shall we say, a bit disruptive that term. Still, other than that particular time, I was a pretty diligent student on the whole, so usually a report meant proud looks all round and maybe even a few quid to spend. Continue reading…